Who are we?
DEAL MUSIC is a simplified joint stock company with a share capital of 7 622,45 € whose head office is located at 2793 chemin de Saint Claude 06600 ANTIBES and registered with the Registre du Commerce et des Sociétés under the SIRET number: 41198720900029.
Article 01 - Purpose The present conditions of sale aim to define the contractual relations between the company DEAL MUSIC and the buyer and the conditions applicable to any purchase made through the commercial site www.deal-music.fr, whether the buyer is a professional or a consumer. The acquisition of a good or a service through the present site implies an acceptance without reserve by the buyer of the present conditions of sale. These conditions of sale will prevail on all other general or particular conditions not expressly approved by DEAL MUSIC. DEAL MUSIC reserves the right to be able to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the buyer.
Article 02 - Characteristics of the goods and services offered The products and services are those which appear on the site www.deal-music.fr subject to availability. Indications on the availability of products are provided at the time of the validation of the basket. This information coming directly from the stocks of the company DEAL MUSIC, errors or modifications can exceptionally exist. In the event of an unavailability of product after the passage of order, DEAL MUSIC will inform you by e-mail or mail and will propose a solution of refunding or exchange of reference to you. The products can then be exchanged or cancelled and refunded. The photographs of the catalog are the most faithful possible but cannot ensure a perfect similarity with the proposed product, in particular as regards the colors.
Article 03 - Prices : The prices appearing in the catalog are prices including all taxes in euros. DEAL MUSIC reserves the right to modify its prices at any time, being however understood that the price appearing in the catalog the day of the order will be the only applicable one to the purchaser. The prices indicated do not include the expenses of treatment of orders, transport and delivery.
Article 04 - Geographical area: The online sale of products and services presented on the site is reserved for buyers who reside in France.
Article 05 - Orders: The buyer, who wishes to buy a product or a service must obligatorily:
- Fill the identification form on which it will indicate all the co-ordinates requested.
- Fill in the online order form giving all the references of the chosen products or services.
- Enter his discount code if he has one.
- Validate his order after having checked it.
- Make the payment in the conditions provided.
- Confirm the order and payment.
The confirmation of the order implies acceptance of these terms of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will be worth proof of the transaction. The confirmation will be worth signature and acceptance of the operations carried out. All orders placed are processed within 24 to 48 hours. The orders are treated from Monday to Friday except public holidays, days of bridge and exceptional case.
Article 06 - Withdrawal: The buyer, non-professional individual, has a withdrawal period of fourteen days from the delivery of his order to return the product to the seller for exchange or refund without penalty, with the exception of return costs (ART. L 121-20 of the Consumer Code). Only products returned in their original packaging and in perfect condition for resale will be accepted, at the buyer's expense, by registered mail with acknowledgement of receipt. The company DEAL MUSIC has a fourteen days deadline to refund its customers by credit.
Article 07 - Method of payment: E-TRANSACTION BANK CARD secured by Prestashop Checkout. The order will be shipped to the buyer only once the payment is credited to the seller's account. This process may take a few days. We do not receive credit card information from our customers during the payment process.
Article 08 - Deliveries : Deliveries are made to the address indicated in the order form which can only be in the geographical area we serve. The standard shipping method is the "Colissimo-suivi" with associated insurance. In case of non-receipt, no refund or return of order can be claimed until the Post Office has declared the shipment as lost. In the event of damage during transport, a justified protest must be made to the carrier within three days of delivery. Delivery times are given as an indication only. In case of non-receipt of the parcel for reasons related to the recipient (Incomplete Delivery Address, Non recovery of the parcel from the Post Office during the period of 15 days or missing mention on the letter box), the parcel will be reshipped by our service only after the payment of the price of transport in the form of a Colissimo Suivi Against Signature. The shipment will be made upon receipt of this payment. The exchange of any product declared, afterwards, damaged during transport, without any reserve having been emitted with the reception of the parcel, could not be dealt with.
Article 09 - Guarantee: All the products supplied by the salesman profit from the legal guarantee. In the event of nonconformity of a sold product, it could be turned over to the salesman who will take it again, will exchange it or will refund it. All claims, requests for exchange or refund must be made by registered mail with acknowledgment of receipt. All returns must be reported in advance to the customer service DEAL MUSIC and validated by the latter before sending: firstname.lastname@example.org. The defective equipment will be returned by tracking at the expense of the customer. Without this return the guarantee will not be applicable. All the products modified or damaged by the customer are excluded from this guarantee.
Article 10 - Responsibility: The salesman, in the process of sale on line, is held only by an obligation of means; his responsibility could not be committed for a damage resulting from the use of the Internet network such as loss of data, intrusion, virus, rupture of the service, or other involuntary problems DEAL MUSIC cannot be held for person in charge of the damage of any nature, as well material as immaterial or body, which could result from a bad operation or the misuse of the marketed products. It is the same for the possible modifications of the products. The responsibility DEAL MUSIC will be, in any case, limited to the amount of the order and could not be called into question for simple errors or omissions which could have remained in spite of all the precautions taken in the presentation of the products.
Article 11 - Delivery errors: Any error of delivery or non-conformity must be reported no later than the first business day following delivery. Beyond this deadline, any claim will be rejected. The complaint will have to be made by email with: email@example.com
Article 12 - Intellectual property: All the elements of the www.deal-music.fr site are and remain the intellectual and exclusive property of the DEAL MUSIC company. Nobody is authorized to reproduce, to exploit, to repeat, or to use with some title that it is, even partially, of the elements of the site that they are software, visual or sound. Any simple link or by hypertext is strictly prohibited without a written agreement to the company DEAL MUSIC.
Article 13 - Personal data: In accordance with the law relating to data processing, the files and freedoms of January 6, 1978, information with personal character relating to the purchasers could be the subject of an automated treatment. DEAL MUSIC reserves the right to collect information on the purchasers including by using cookies, and, if it wishes it, to transmit to commercial partners the collected information. The purchasers can be opposed to the disclosure of their co-ordinates by indicating it to the company DEAL MUSIC. In the same way, the users have a right of access and of correction of the data concerning them, in accordance with the law of January 6, 1978.
Article 14 - Filing: - Proof The company DEAL MUSIC will file the purchase orders and the invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of the article 1348 of the Civil code. The computerized registers DEAL MUSIC will be regarded by the parties as proof of the communications, orders, payments and transactions occurred between the parties.
Article 15 - Settlement of disputes: The present conditions of sale on line are subjected to the French law. In the event of litigation, jurisdiction is attributed to the competent courts of the registered office of the salesman.
Article 16 - Photographs: The photographs of the products are not contractual.
Article 17 - Promotions: During promotions, discount vouchers, gift vouchers and others are not cumulative unless specified.